Privacy Policy

Reference Privacy Policy

Updated April 25, 2018

Reference is committed to protecting online user privacy because we respect your privacy. In order to help ensure your privacy, information Reference collects through the Reference website at ("Site") is used and disclosed only in the manners and for the purposes described in this Privacy Policy ("Privacy Policy"). 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as by adding a statement to the homepages of our website or by sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. This Privacy Policy is incorporated by reference into the Reference Terms and Conditions (the "Terms") and by using our Site, you are accepting the practices described in this Privacy Policy.

Please note that this Privacy Policy does not apply to third party websites ("Third Party Services"), such as Facebook, Twitter, Pinterest, Instagram and Google+, or other sites that we do not own or control, even if you access them through the Site or otherwise use them to communicate with us. We try to only work with Third Party Services that share our respect for your privacy, but we cannot take responsibility for their practices, content, or privacy policies. We encourage you to carefully review the privacy policies of any Third Party Services you access so that you know how they will use and share your information. 

Information Collected from Users 

Our primary goals in collecting information are to provide and improve our Site, services, features and content, to administer your use of the Site and to enable users to enjoy and easily navigate the Site. 

The information we collect from you falls into two categories: personally identifiable information such as your name, username, password, email address or other contact information, or information like sales history or records of customer service interactions and non-personally identifiable information that cannot be used to identify who you are, such as the type of browser you are using, the date and time you access or Site, the website address, if any, that linked you to our site. This Privacy Policy covers both types and will tell you how we might collect and use each. 


The Site uses a feature of Internet Web browsers called a "cookie", which is a file that a User's Web browser places on a User's computer's hard drive, to assign an identification code to the computer and to collect browsing information. Cookies may collect information about the type of mobile device you use, your device operating system and browser type, a unique device identifier, the address of a referring websites, the path you take through our websites, and other information about your session on our websites. On this Site, cookies are used in conjunction with session variables to track a User's shopping cart and expire as soon as an order is completed or if a shopping cart sits idle for a lengthy period without being checked-out. Cookies may be used by us or others to collect information about online activities across sites and over time. 

Use of Information

Reference uses the information collected from its Users to:
• To fulfill your requests for products and services and communicate with you about those requests;
• To register and service your account;
• To provide customer service and alert you to product information, including recalls;
• To help us personalize our service offerings, website, and advertising;
• To help us improve your experience through our website;
• To send you information about our products, services, and promotions;
• To respond to reviews, comments, or other feedback you provide us; and
• To protect the security and integrity of our website and our business. 

Opt Out Privileges

If you decide you don't want to receive email or other mail from us, you can select the "opt out" provision in our communications to unsubscribe. Unsubscribing will stop you from receiving most types of communication, but it may not apply to emails about orders or transactions you place through the Site or to respond to your specific request, such as password recovery. Except as we discuss in this Privacy Policy, we will not share your Personal Information with third parties who wish to market other products and services to you. We never want to cause you any hassles!